Terms & Conditions for Umrah

Package rates do not include airline tickets, affidavits or medical certificate charges.

Upto 2 children (under 12 years) are recommended in parent’s room without extra beds @ US $75 each.

Full package payment, along with original passports or passport copies is required to initiate Visa approval & Hotel booking process.

Full package payment, along with original passports or passport copies is required to initiate Visa approval & Hotel booking process.

We strongly recommend allowing 15 or 21 days advance notice in normal periods & 30 to 45 days advance notice during Ramadan (& key dates) to synchronize confirmed airline bookings & hotel reservation dates, as per your choice.

The package will be for total period of stay & passenger will not be allowed to stay under own arrangements, unless agreed by our handling agent, prior to departure.

Passenger must return on dates specified in package voucher. Any extension in stay should be pre-arranged through our handling agent in KSA.

Passenger must return on dates specified in package voucher. Any extension in stay should be pre-arranged through our handling agent in KSA.

Hotel will be booked as per normal check in/check out timings in KSA & any special request in this regard or room view must be specified at time of package request.

While all our efforts will be made to meet passenger requirements, sometimes an alternative hotel or type of rooms may have to be offered &any rate differential is to be settled by Customer accordingly.

Any un-used portion of package services will be non-refundable.

A cancellation charge of $100 per passenger is applicable for all Ministry of Hajj (M.O.H) approved cases, including those rejections by the Saudi consulate for stamping.

In case of any delay or change in booked travel dates, hotel cancellation charges applied by the vendor will be applicable.

We will not be responsible for any mishandling, incident or charges in case the passenger travels without our information or in case of any violation of local laws during stay in KSA.

Once an Umrah Visa is issued , stamped passports will be released only after airline approval for refund is obtained.

Refund of Umrah ticket issued for obtaining visa issue subject to Airline approval & charges, if applied by concerned Airline

Any changes in Airline tickets routing or fight dates will be subject to changes, as applied, by concerned Airline.

  • These terms & conditions are subject to change without notice, in case of any changes in regulations by KSA Government or handing agent / hotels.